Air Canada Loses Woman’s Dog, Spokesman Dismisses Inquiries In Accidental Email

But we wanted answers about what went wrong—what procedures might not have been followed, and what they’re doing to make sure this doesn’t happen to anyone else’s pet.

Instead of answers, we got this email:

“I think I would just ignore, it is local news doing a story on a lost dog. Their entire government is shut down and about to default and this is how the US media spends its time.”